Refund policy

RETURN & REFUND POLICY

Last updated: April 17, 2026

Thank you for shopping at COPPRMINT. We want you to be completely satisfied with your purchase. If for any reason you're not, we're here to help.

30-DAY MONEY BACK GUARANTEE

You have 30 calendar days from the date of delivery to request a refund. To be eligible, your item must be unused and in its original packaging, or you must provide a photo showing the issue.

HOW TO REQUEST A REFUND

Email us at support@copprmint.com with your order number and a brief explanation of the issue. We'll respond within 24 hours.

REFUND CONDITIONS

For orders under $50, no return shipment is required. We issue a full refund and you keep the product. For orders $50 and above, we may ask you to return the item before processing the refund. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

PROCESSING TIME

Once your refund is approved, it will be processed within 5-7 business days to your original payment method. Please note your bank or credit card company may take additional time to post the refund to your account.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, email us within 48 hours of delivery with a photo of the issue. We will send a free replacement or issue a full refund at no cost to you.

EXCHANGES

We do not offer direct exchanges. If you'd like a different product, please request a refund and place a new order.

NON-REFUNDABLE ITEMS

Gift cards are non-refundable. Items purchased during a final sale promotion are non-refundable.

CONTACT US

For any questions regarding returns or refunds, email us at support@copprmint.com. We typically respond within 24 hours.